HP 14s-DQ2100TU (38Y95PA) – Laptops, Specification & Review
General
Brand
HP
Model
14s-DQ2100TU (38Y95PA)
OS Version
Windows 10 Home Basic
OS Architecture
64-bit
————————Body——————————
Body
Weight
1.46 Kg
Dimension
324 x 225 x 17.9 mm
————————Display——————————
Display
Type
LED
Size
14 inches (35.56 cm)
Pixel Density
112 ppi
Touchscreen
Resolution
1366 x 768 Pixels
Brightness
250 nits
Features
HD LED Backlit BrightView micro-edge IPS Display
————————Performance——————————
Performance
Processor
Intel Core i3-1115G4 (11th Gen)
Chipset
Intel SoC
Graphics Processor
Intel UHD
————————Memory——————————
Memory
RAM
8 GB
RAM Type
DDR4
RAM Speed
2666 Mhz
Memory Slots
1
Memory Layout
1×8 Gigabyte
————————Storage——————————
Storage
SSD Capacity
1 TB
SSD Type
M.2/Optane
————————Battery——————————
Battery
Cell
3-cell
Type
Li-Po
Power Supply
41 W AC Adapter W
————————Connectivity——————————
Connectivity
WLAN
802.11 a/b/g/n/ac
Bluetooth
V5.0
————————Ports/Slots——————————
Ports/Slots
USB 3.0 slots
unspecified
SD Card Reader
Headphone Jack
Microphone Jack
————————Multimedia——————————
Multimedia
Web-cam
Video Recording
720p HD
Speakers
Built-in Dual Speakers with Alexa Support
In-built Microphone
Microphone Type
Integrated Dual Array Digital Microphone
————————Peripherals——————————
Peripherals
Optical Drive
Pointing Device
Touchpad with Multi-Touch Gestures Enabled
Keyboard
Full-size Jet Black Keyboard
Backlit Keyboard
Fingerprint Scanner
————————Others——————————
Others
Price
$ 550.00 / ₹ 41,990.00
Warranty
1 Year
Sales Package
Laptop, Battery, AC Adapter, User Guide
HP 14s-DQ2100TU (38Y95PA) – Laptops, Specification & Review
HP 15s-GR0011AU (35K34PA) laptop operating system version and architecture are Windows 10 Home Basic and 64 bit. This laptop’s dimension is 324 x 225 x 17.9 mm and its weight is 1.46 kg.
HP 14s-DQ2100TU (38Y95PA) laptop display type is LED and its size is perfect. The size of the laptop is 14 inches. This laptop doesn’t have a touchscreen. Its resolution is 1366 x 768 Pixels. The Features of the display are the HD LED Backlit BrightView micro-edge IPS Display.
HP 14s-DQ2100TU (38Y95PA) processor is Intel Core i3-1115G4 (11th Gen) and its chipset is Intel SoC. Its Graphics Processor is A Intel UHD.
Memory/Storage capacity is the main thing for all kinds of smart devices. Because it’s the Question of your device’s performance. This laptop has 8 GB DDR4 RAM and a 256 GB SSD. The speed of the RAM is 2666 Mhz.
HP 14s-DQ2100TU (38Y95PA) has a 3-cell Li-ion battery. On the other things, Web-cam is available on this laptop. Its video recording capability is 720p HD.
The other features of this laptop include a WLAN, Bluetooth, SD Card Reader, Headphone Jack, Microphone Jack, and others. You can view it on HP official website.
HP 14s-DQ2100TU Rating – 7.2
7.2
HP 14s-DQ2100TU gets an Amazons Preview score of 7.2 out of 10.
40 reviews for HP 14s-DQ2100TU (38Y95PA)
Rated 1 out of 5
Sunny Naykodi –
Works very slow.Takes time to open.Get hang some times just in 1 week after buying
10 people found this helpful
Rated 2 out of 5
Vinayak Pathak –
Slim and light. Looks very professional… little bit slow processing.. Average Camera.. Nice sounds quality..Very slow and poor processing .Plz Don’t buy it…
9 people found this helpful
Rated 4 out of 5
Deepak –
I bought this Laptop couple of weeks ago primarily for my kid’s online class, general browsing and basic MS office products usage. It is worth buying for these purpose. Audio is good, Camera is OK (could have been better) for online classes/meeting. Booting, Shut down and processing is fast/good.I am not sure on the performance for Gaming. MS Office Home and Student 2019 is pre-installed. Used Excel, Word and PPT for normal usage. It works fine. Battery life is decent. Key pad is OK.Draw back is its storage capacity. It comes with 256 GB, but usable is approx 237 GB out which around 50 GB (approx) is pre-loaded. So, around 180 GB will be available for our use.If there is a requirement for high volume storage, then this model is not recommended. You may have to buy additional 1TB / 2TB external hard disk for files storage.
5 people found this helpful
Rated 4 out of 5
Abhishek –
Purchased this Lappy for my Wife at the Amazon Sale for 23k after applying all discounts. I would say it is pretty good for the price. Looks sleek and slim, is light to carry around, screen display and sound is also good. Battery Life is pretty good at around 6+ Hrs. There is no fast charging though. As stated by others, performance is a slight issue. It is not fast or snappy and can take few seconds to launch apps. To get around it, i have added 4 GB Crucial 2400 RAM in Dual Channel and increased it to 8 GB. Though it is a challenge to remove the Back Cover to insert the RAM. HP has not made it end user friendly. Now, it responds better than before. Please do consider upgrading RAM to get around the slowness issue. Overall, it is a good laptop for doing basic tasks and light office work.
28 people found this helpful
Rated 1 out of 5
Anshul Shah –
The laptop takes 2 minutes to boot up. If i want to run a program like chrome or even open a folder, the laptop takes ages to execute that command. Some software issue so i asked amazon for help. the technician comes over and takes a look at the laptop for 5 minutes and says its a software issue so they can’t help. Approached hp customer care. They said its because the ram needs to be upgraded. Why would i need to upgrade the ram in a new laptop without any programs installed? The laptop has been lying like this since the past 6-7 months. Nobody can use it at the risk of going into depression.
3 people found this helpful
Rated 1 out of 5
Rajesh –
I bought this laptop about 2 weeks back and used it twice yet. The speed is pathetic, I am not sure if this is an original HP product. Unfortunately the last date of return was yesterday, so not even able to return it now.
18 people found this helpful
Rated 5 out of 5
Prem Prakash Gond –
Nice product for this range.This lappy is really awesome if u buy around 26K. I bought it in 22990₹.Actual price was : 25990₹Instant discount applied from SBI card : 2000₹Received 1000₹ in Amazon Pay Balance : 1000₹Now Final price is 22990₹ (Great deal)
54 people found this helpful
Rated 1 out of 5
subash baliga –
The product is one of the worst functioning laptop. The product just hanging and i3 processors performance is pathetic and cant run basic functions. Clearly a specification created by HP to be sold thru amazon so that the buyers are stuck with the maze of Amazon support and question and answers. We are sitting on 2 laptops that have been nonfunctional for more than a month. We tried return policy and now been told this cannot happen with amazon for these products. so clearly a con job by both amazon and HP as joint party.
8 people found this helpful
Rated 3 out of 5
Sameer Patil –
NOTE :@ Its Available on other Online stores as well, so check before you purchase.@ This model don’t have Touchscreen, so note that.For using this device for couple of weeks, following are the observations from Normal User point of view.First I am mentioning the Specs and then I will explain the User Experience.Following are the Specifications :——————————————# Intel® Core™ i3-7020U processor# 1 TB storage, 4GB DDR-4 RAM# Integrated Intel 620 Graphics# 14 inch HD Display with Resolution 1366*768.# 3-cell (41WHR) battery & Windows 10 OS.Following is the my user Experience :BUILD-QUALITY :————————# It has good build quality compared to price.# The top surface has matte finish and has good grip.# Speakers has good output.# It weighs around 1.5 KG, which is moderate weight considering the size.# Finally it looks good.DISPLAY :————# HD LED screen with a resolution of 1366*768 performs great.# Colours are Punchy.# Contrast is well above average.# Display performs well upto my expectations.KEYBOARD & SPEAKERS :————————————# Keyboard Doesn’t have backlit.# Feedback from keyboard is good.# It Doesn’t have a Numpad.# Placement pf speakers are good,# Has Enough sound output.# Performance is above average.BATTERY PERFORMANCE :————————————–# Its average performing battery.# With full charge I used to clock above 3 hours of battery backup.# It charges under 3 hours.# Even with Medium Brightness and heavy Multitasking, I used to get above 2 hours of backup.# So overall battery backup is below average.SYSTEM PERFORMANCE :————————————# I had NO problems while using this laptop for surfing and browsing internet.# Small and medium games also runs smoothly on it.# It Doesn’t have fingerprint scanner.# Has 1x USB 2 and 2x USB 3 ports which are handy combination.# So to conclude its Average laptop.VERDICT :————-Its a good device if the price would have being around 25k. UPS of this device is 7th gen processor, decent Storage and HP brand reliability. But apart from that there’s hardly anything to attract. It lacks fingerprint sensor, Backlit keyboard, decent battery backup, better graphics and better display resolution. If there’s a deal and if its available around 25k then go for it, else invest few thousand more and go for better device. For 30k its Not worth buying.
616 people found this helpful
Rated 4 out of 5
Mohd abdullah –
Best in looks, slim, light weight, display is awesome…..Performance as per specifications is good…It’s a Beauty…Bought after so much research…Confused between Lenovo 330s and Dell latitude 14 inch series…It’s much better than that….Would recommend this..
174 people found this helpful
Rated 1 out of 5
Trilok Singh Karki –
This laptop comes with original windows 10 and HP other utilities.Exactly after 1 year(after warranty expiration) the hard disk got corrupted which was identied by the HP diagnostic tool.But when I checked the harddrive in the other laptop it was running perfectly fine.Moreover, the laptop was not allowing me to install windows from Microsoft website giving boot error.You can only install only HP provided utilities and their diagnosic setup which is also paid.My 30,000 rupees went in drain as am very frustrated with their monopoly and would never buy HP laptop everSo I would request to go for some other brands like dell, sony, lenovo etc are better.
One person found this helpful
Rated 2 out of 5
Amazon Customer –
This laptop has wasted my 15 days. I ordered then replaced and then again returned. As it takes too much time to boot. And I have not added in this laptop but its lagging too much.Finally second time i returned and ordered other brand.Pros.Battery back up goodCharging time good.Cons.No backlit keyboardLags too muchBoot time more than 1 min. 30 seconds.Sometimes dont respond when goes to sleep mode.
9 people found this helpful
Rated 3 out of 5
neville –
Sleek, slim and light weight laptop. A great deal.if you are looking for a laptop that can be carried around with ease. However, the performance is abysmal. But you can get rid of the problem by upgrading the RAM to atleast 8 GB ( expandable upto 16GB as per spec). Furthermore, you could add an SSD to improve the boot speed. I purchased this machine for running MATLAB, but struggled with the default 4 GB RAM. Added another 4GB ( Crucial) and now it works fine. Next plan is to add an SSD.
2 people found this helpful
Rated 1 out of 5
ak –
Worst product ..Never buy it…Looks like a fake product. And hp support is extremely poor. They never help.See the screen. Hardly been a month of buying and laptop throwing tantrums.Regretting my decision very badly.
7 people found this helpful
Rated 4 out of 5
Burhan –
Laptop looks very compact and impressive(Build Quality). Performance is average, can’t complain as the ram is only 4GB. By default the colors in display looked washed out and dull, however you can make it vibrant by increasing the saturation levels (to 30) in intel HD graphic settings after which display looks amazing and vivid.All in all a great buy at the given price point. Got it for 27500
9 people found this helpful
Rated 1 out of 5
Shweta Bansal –
Please do not buy, this laptop is internally slow! When I contacted customer, they made me do different things at first. But none helped, so they asked me to upgrade the RAM to 8GB. The worst part is that the customer care asked me to contact service center, and service center directed me back to them. I am sick and tired of this Ping Pong match. The customer care is worst that I have ever experienced. The service center said they will install the RAM but I need to but on my own, but nobody is telling me what to buy….DO NOT BUY HP PRODUCTS!
One person found this helpful
Rated 1 out of 5
Amazing Customer –
I bought this laptop a month back during Amazon great indian festival. Been using it since then.The product is light weight, Sound is good, battery backup is good. But the important of all , the performance is horrible.I’ve exchanged my 5 year old HP laptop with 3rd gen i5 processor. This has a 7th gen i3 processor & still it’s not even half good as my old one.The system lags , ALWAYS.Takes a lot of time to process any operations.I made a fresh install of windows 10 by created a recovery media & it’s a bit better than how it used to be.I realized this is a faulty product but i was late by that time. the last date for return has already completed 2 days before that. So now i’m stuck with this super slow laptop, No where to go..and the worst thing.. RAM has only 1 slot with 4Gb, can’t upgrade.
48 people found this helpful
Rated 5 out of 5
Taresh khampa –
Chose this one for my sister. My first impression after opening the box was, how tiny and light weight this laptop is. Easy to hold and very convenient to carry.Talking about battert life, it’s decent. I would say it would give you juice for around 3 to 4 hours( normal usage excluding games).Screen quality is also decent but not as immersive as those in higher end ones( don’t expect great camera quality as it’s below average)I would say after using the laptop and hearing no issues from my sister till now 😜I think this laptop is value for money laptop(NO EMI option is great /some bank discounts).I would definitely recommend this one who are looking for a decent looking and fast laptop. You can also add ssd card to fasten its processing and booting speed.
2 people found this helpful
Rated 1 out of 5
Satyajit Roy –
This is very low quality assemble. After 3 months ot started malfunctioning. I had to completely wipe out and reinstall the complete OS once. Still it is not in good condition. Too slow. Avoid buying with such low RAM which is mostly not compatible with windows 10. I would not recommend to buy this product unless it is for a student.
3 people found this helpful
Rated 5 out of 5
Prem Prakash Gond –
Nice product for this range.This lappy is really awesome if u buy around 26K. I bought it in 22990₹.Actual price was : 25990₹Instant discount applied from SBI card : 2000₹Received 1000₹ in Amazon Pay Balance : 1000₹Now Final price is 22990₹ (Great deal)
54 people found this helpful
Rated 5 out of 5
SS –
Beautiful design and very lightweight. Comes with Core i3 and good for basic usage
19 people found this helpful
Rated 5 out of 5
Rupesh Rai –
Combination does not work 4Gb Ram is pretty slow .I increased the Ram to 8 GB. Now is bit fine ,had place laptop decal / sticker coz it looks dull .. well for me I am happy with my purchase depends on your requirement .. Just increase your Ram max 2500/3000 with service charge will do your college or office stuff be smart and wise ..
11 people found this helpful
Rated 3 out of 5
Ashwin –
As a budget laptop it does the absolute bare minimum.Pros:Light enough to carry around.Decent battery life (3-4 hrs with normal usage)1TB HDD allows for lots of storageCons:Very slow in booting (~3 mins to welcome screen) in spite of having Win 10.Very slow in running apps. Office applications take almost 20 secs to initialize fully.Reflective screen. Hard to see with light source behind you. Gets dirty easilyBelow average sound quality.Overpriced. Belongs in the 20k range
5 people found this helpful
Rated 1 out of 5
puja gupta –
This laptop has 7th generation i3 processor with 4gb ram and 1tb HDD, still from the first usage only I found that this laptop is 20 times slower than my 5 year old Pentium Lenovo laptop.Once you make the payment your payments also gets strucked with Amazon and also the policy is not at all customer friendly, they will not initiate refunds so that you can buy a new and different model if u want, you will have to settle down with the same model. I will be getting that same model again today, hope my 31000/- bucks does not go in drain as Amazon has confirmed that the 2nd product but same model will be working great. They said they will ensure this. I hope I don’t have to go through the same pain and agony again.
25 people found this helpful
Rated 1 out of 5
Ashwani Yadav –
Please DO NOT buy UP product as I am stuck and wasted around 30K.System hangs every second and no support.
37 people found this helpful
Rated 5 out of 5
Sanjay Minhas –
Product is very nice and fast in working.Please allow Windows 10 to update fully while booting for the first time.It will roughly take about two hours on a high speed network and see after that it will go like anything.Really a good choice as per my headline.
5 people found this helpful
Rated 1 out of 5
Amazon Customer –
Noisy fan. Requested for a replacement.The item was replaced by Amazon. Thanks to Amazon for the prompt service though the replacement arrived a little late.Unfortunately the replacement has identified as defective (audio doesn’t work). No Amazon is processing refund.In my experience this model is troublesome.
2 people found this helpful
Rated 5 out of 5
Manish Jaiswal –
Overall it’s a nice package provided if you get it under 28k or 29kSound quality is awesome , being a win10 os on 4gb ram lags sometime but that is manageable , looks good ,battery life is acceptable , a complete value for money buy given in this range .Competition is fierce in this range so choose according to your requirements mine was portability and in this area it aces given its dynamics and above all THANK U HP & AMAZON
22 people found this helpful
Rated 4 out of 5
Asr –
Overall pretty good package….pros:Light weight..Decent battery backup…Good looking smoke grey colour..Good build quality…Cons:Inbuilt battery non removableGlossy display( mat display is good here it is glossy so reflection is there)Display quality is not uptomarkSound quality is averageSystem is little laggy… Not that much
86 people found this helpful
Rated 4 out of 5
Santosh –
Using this laptop from last 10 months,Screen quality is very worst. Color calibration is very disturbed,And very poor built quality.Internal locks get detached, when try to open lid keybord and keybord cover comes out.Registered a call for support on 24 of sept and today 10 oct. Still complain not resolved by HP.
3 people found this helpful
Rated 1 out of 5
Ramana –
The laptop display was corrupted within 2 days of usage. Apparently one of the rubbers in a corner was missing right from the time at was delivered. HP engineer noted this after inspection. Despite my best efforts to convince them that the laptop display I wasn’t at fault, HP squarely put the blame upon me. It was such a sick and bad experience dealing with HP and their local service partner TVS electronics in Gurgaon. The folks there never answer your calls and close cases without giving a ear to what the customer is saying. I have dealt with Dell service (for a laptop purchased again on Amazon) and their service is far far better and professional.
3 people found this helpful
Rated 5 out of 5
Manish Jaiswal –
Overall it’s a nice package provided if you get it under 28k or 29kSound quality is awesome , being a win10 os on 4gb ram lags sometime but that is manageable , looks good ,battery life is acceptable , a complete value for money buy given in this range .Competition is fierce in this range so choose according to your requirements mine was portability and in this area it aces given its dynamics and above all THANK U HP & AMAZON
22 people found this helpful
Rated 4 out of 5
Abhishek –
Purchased this Lappy for my Wife at the Amazon Sale for 23k after applying all discounts. I would say it is pretty good for the price. Looks sleek and slim, is light to carry around, screen display and sound is also good. Battery Life is pretty good at around 6+ Hrs. There is no fast charging though. As stated by others, performance is a slight issue. It is not fast or snappy and can take few seconds to launch apps. To get around it, i have added 4 GB Crucial 2400 RAM in Dual Channel and increased it to 8 GB. Though it is a challenge to remove the Back Cover to insert the RAM. HP has not made it end user friendly. Now, it responds better than before. Please do consider upgrading RAM to get around the slowness issue. Overall, it is a good laptop for doing basic tasks and light office work.
28 people found this helpful
Rated 4 out of 5
Rohit –
This laptop is good for office work only. Not recommended for performing heavy work like playing games and video editing work.
13 people found this helpful
Rated 5 out of 5
C Vanalalhmangaiha –
Fast delivery and the item is superb and genuine.
11 people found this helpful
Rated 1 out of 5
Preeti –
I bought the brand new laptopn but when it came it was locked by user and i found that the laptop was used by someone… amazon technician also visited and approved the same but nothing happened after that as well. What should I do now?
22 people found this helpful
Rated 3 out of 5
Goutam Kumar Gope –
Everything is good about this laptop. Just one it is very slow. Although u can fix it by uninstalling the software on start up. Also I have purchased it on Amazon in great price 15,500 including exchange and cashback during great Indian festival. Also you gotta great battery life lasts for 7 hours easily.Also it has fast charger about 90 percent in 1.5 hours.
6 people found this helpful
Rated 1 out of 5
Amazing Customer –
I bought this laptop a month back during Amazon great indian festival. Been using it since then.The product is light weight, Sound is good, battery backup is good. But the important of all , the performance is horrible.I’ve exchanged my 5 year old HP laptop with 3rd gen i5 processor. This has a 7th gen i3 processor & still it’s not even half good as my old one.The system lags , ALWAYS.Takes a lot of time to process any operations.I made a fresh install of windows 10 by created a recovery media & it’s a bit better than how it used to be.I realized this is a faulty product but i was late by that time. the last date for return has already completed 2 days before that. So now i’m stuck with this super slow laptop, No where to go..and the worst thing.. RAM has only 1 slot with 4Gb, can’t upgrade.
48 people found this helpful
Rated 1 out of 5
puja gupta –
This laptop has 7th generation i3 processor with 4gb ram and 1tb HDD, still from the first usage only I found that this laptop is 20 times slower than my 5 year old Pentium Lenovo laptop.Once you make the payment your payments also gets strucked with Amazon and also the policy is not at all customer friendly, they will not initiate refunds so that you can buy a new and different model if u want, you will have to settle down with the same model. I will be getting that same model again today, hope my 31000/- bucks does not go in drain as Amazon has confirmed that the 2nd product but same model will be working great. They said they will ensure this. I hope I don’t have to go through the same pain and agony again.
25 people found this helpful
Rated 1 out of 5
Sushant Binakar –
Low in costNot so heavyOk ok lookGood battery lifeNow comes to the performance part- main reason you are using a laptop not to just open and shutdown… but to do some work. They mentioned basic work. But what basic works. With my laptop, when you will start it, just bring one rope and hang yourself. You will get rebirth and then you come to use the laptop. Hope you get my point.So one suggestion if you want to through your hard earned money then its ok. Otherwise go for a better model with higher price range.
V5.0
Sunny Naykodi –
Works very slow.Takes time to open.Get hang some times just in 1 week after buying
Vinayak Pathak –
Slim and light. Looks very professional… little bit slow processing.. Average Camera.. Nice sounds quality..Very slow and poor processing .Plz Don’t buy it…
Deepak –
I bought this Laptop couple of weeks ago primarily for my kid’s online class, general browsing and basic MS office products usage. It is worth buying for these purpose. Audio is good, Camera is OK (could have been better) for online classes/meeting. Booting, Shut down and processing is fast/good.I am not sure on the performance for Gaming. MS Office Home and Student 2019 is pre-installed. Used Excel, Word and PPT for normal usage. It works fine. Battery life is decent. Key pad is OK.Draw back is its storage capacity. It comes with 256 GB, but usable is approx 237 GB out which around 50 GB (approx) is pre-loaded. So, around 180 GB will be available for our use.If there is a requirement for high volume storage, then this model is not recommended. You may have to buy additional 1TB / 2TB external hard disk for files storage.
Abhishek –
Purchased this Lappy for my Wife at the Amazon Sale for 23k after applying all discounts. I would say it is pretty good for the price. Looks sleek and slim, is light to carry around, screen display and sound is also good. Battery Life is pretty good at around 6+ Hrs. There is no fast charging though. As stated by others, performance is a slight issue. It is not fast or snappy and can take few seconds to launch apps. To get around it, i have added 4 GB Crucial 2400 RAM in Dual Channel and increased it to 8 GB. Though it is a challenge to remove the Back Cover to insert the RAM. HP has not made it end user friendly. Now, it responds better than before. Please do consider upgrading RAM to get around the slowness issue. Overall, it is a good laptop for doing basic tasks and light office work.
Anshul Shah –
The laptop takes 2 minutes to boot up. If i want to run a program like chrome or even open a folder, the laptop takes ages to execute that command. Some software issue so i asked amazon for help. the technician comes over and takes a look at the laptop for 5 minutes and says its a software issue so they can’t help. Approached hp customer care. They said its because the ram needs to be upgraded. Why would i need to upgrade the ram in a new laptop without any programs installed? The laptop has been lying like this since the past 6-7 months. Nobody can use it at the risk of going into depression.
Rajesh –
I bought this laptop about 2 weeks back and used it twice yet. The speed is pathetic, I am not sure if this is an original HP product. Unfortunately the last date of return was yesterday, so not even able to return it now.
Prem Prakash Gond –
Nice product for this range.This lappy is really awesome if u buy around 26K. I bought it in 22990₹.Actual price was : 25990₹Instant discount applied from SBI card : 2000₹Received 1000₹ in Amazon Pay Balance : 1000₹Now Final price is 22990₹ (Great deal)
subash baliga –
The product is one of the worst functioning laptop. The product just hanging and i3 processors performance is pathetic and cant run basic functions. Clearly a specification created by HP to be sold thru amazon so that the buyers are stuck with the maze of Amazon support and question and answers. We are sitting on 2 laptops that have been nonfunctional for more than a month. We tried return policy and now been told this cannot happen with amazon for these products. so clearly a con job by both amazon and HP as joint party.
Sameer Patil –
NOTE :@ Its Available on other Online stores as well, so check before you purchase.@ This model don’t have Touchscreen, so note that.For using this device for couple of weeks, following are the observations from Normal User point of view.First I am mentioning the Specs and then I will explain the User Experience.Following are the Specifications :——————————————# Intel® Core™ i3-7020U processor# 1 TB storage, 4GB DDR-4 RAM# Integrated Intel 620 Graphics# 14 inch HD Display with Resolution 1366*768.# 3-cell (41WHR) battery & Windows 10 OS.Following is the my user Experience :BUILD-QUALITY :————————# It has good build quality compared to price.# The top surface has matte finish and has good grip.# Speakers has good output.# It weighs around 1.5 KG, which is moderate weight considering the size.# Finally it looks good.DISPLAY :————# HD LED screen with a resolution of 1366*768 performs great.# Colours are Punchy.# Contrast is well above average.# Display performs well upto my expectations.KEYBOARD & SPEAKERS :————————————# Keyboard Doesn’t have backlit.# Feedback from keyboard is good.# It Doesn’t have a Numpad.# Placement pf speakers are good,# Has Enough sound output.# Performance is above average.BATTERY PERFORMANCE :————————————–# Its average performing battery.# With full charge I used to clock above 3 hours of battery backup.# It charges under 3 hours.# Even with Medium Brightness and heavy Multitasking, I used to get above 2 hours of backup.# So overall battery backup is below average.SYSTEM PERFORMANCE :————————————# I had NO problems while using this laptop for surfing and browsing internet.# Small and medium games also runs smoothly on it.# It Doesn’t have fingerprint scanner.# Has 1x USB 2 and 2x USB 3 ports which are handy combination.# So to conclude its Average laptop.VERDICT :————-Its a good device if the price would have being around 25k. UPS of this device is 7th gen processor, decent Storage and HP brand reliability. But apart from that there’s hardly anything to attract. It lacks fingerprint sensor, Backlit keyboard, decent battery backup, better graphics and better display resolution. If there’s a deal and if its available around 25k then go for it, else invest few thousand more and go for better device. For 30k its Not worth buying.
Mohd abdullah –
Best in looks, slim, light weight, display is awesome…..Performance as per specifications is good…It’s a Beauty…Bought after so much research…Confused between Lenovo 330s and Dell latitude 14 inch series…It’s much better than that….Would recommend this..
Trilok Singh Karki –
This laptop comes with original windows 10 and HP other utilities.Exactly after 1 year(after warranty expiration) the hard disk got corrupted which was identied by the HP diagnostic tool.But when I checked the harddrive in the other laptop it was running perfectly fine.Moreover, the laptop was not allowing me to install windows from Microsoft website giving boot error.You can only install only HP provided utilities and their diagnosic setup which is also paid.My 30,000 rupees went in drain as am very frustrated with their monopoly and would never buy HP laptop everSo I would request to go for some other brands like dell, sony, lenovo etc are better.
Amazon Customer –
This laptop has wasted my 15 days. I ordered then replaced and then again returned. As it takes too much time to boot. And I have not added in this laptop but its lagging too much.Finally second time i returned and ordered other brand.Pros.Battery back up goodCharging time good.Cons.No backlit keyboardLags too muchBoot time more than 1 min. 30 seconds.Sometimes dont respond when goes to sleep mode.
neville –
Sleek, slim and light weight laptop. A great deal.if you are looking for a laptop that can be carried around with ease. However, the performance is abysmal. But you can get rid of the problem by upgrading the RAM to atleast 8 GB ( expandable upto 16GB as per spec). Furthermore, you could add an SSD to improve the boot speed. I purchased this machine for running MATLAB, but struggled with the default 4 GB RAM. Added another 4GB ( Crucial) and now it works fine. Next plan is to add an SSD.
ak –
Worst product ..Never buy it…Looks like a fake product. And hp support is extremely poor. They never help.See the screen. Hardly been a month of buying and laptop throwing tantrums.Regretting my decision very badly.
Burhan –
Laptop looks very compact and impressive(Build Quality). Performance is average, can’t complain as the ram is only 4GB. By default the colors in display looked washed out and dull, however you can make it vibrant by increasing the saturation levels (to 30) in intel HD graphic settings after which display looks amazing and vivid.All in all a great buy at the given price point. Got it for 27500
Shweta Bansal –
Please do not buy, this laptop is internally slow! When I contacted customer, they made me do different things at first. But none helped, so they asked me to upgrade the RAM to 8GB. The worst part is that the customer care asked me to contact service center, and service center directed me back to them. I am sick and tired of this Ping Pong match. The customer care is worst that I have ever experienced. The service center said they will install the RAM but I need to but on my own, but nobody is telling me what to buy….DO NOT BUY HP PRODUCTS!
Amazing Customer –
I bought this laptop a month back during Amazon great indian festival. Been using it since then.The product is light weight, Sound is good, battery backup is good. But the important of all , the performance is horrible.I’ve exchanged my 5 year old HP laptop with 3rd gen i5 processor. This has a 7th gen i3 processor & still it’s not even half good as my old one.The system lags , ALWAYS.Takes a lot of time to process any operations.I made a fresh install of windows 10 by created a recovery media & it’s a bit better than how it used to be.I realized this is a faulty product but i was late by that time. the last date for return has already completed 2 days before that. So now i’m stuck with this super slow laptop, No where to go..and the worst thing.. RAM has only 1 slot with 4Gb, can’t upgrade.
Taresh khampa –
Chose this one for my sister. My first impression after opening the box was, how tiny and light weight this laptop is. Easy to hold and very convenient to carry.Talking about battert life, it’s decent. I would say it would give you juice for around 3 to 4 hours( normal usage excluding games).Screen quality is also decent but not as immersive as those in higher end ones( don’t expect great camera quality as it’s below average)I would say after using the laptop and hearing no issues from my sister till now 😜I think this laptop is value for money laptop(NO EMI option is great /some bank discounts).I would definitely recommend this one who are looking for a decent looking and fast laptop. You can also add ssd card to fasten its processing and booting speed.
Satyajit Roy –
This is very low quality assemble. After 3 months ot started malfunctioning. I had to completely wipe out and reinstall the complete OS once. Still it is not in good condition. Too slow. Avoid buying with such low RAM which is mostly not compatible with windows 10. I would not recommend to buy this product unless it is for a student.
Prem Prakash Gond –
Nice product for this range.This lappy is really awesome if u buy around 26K. I bought it in 22990₹.Actual price was : 25990₹Instant discount applied from SBI card : 2000₹Received 1000₹ in Amazon Pay Balance : 1000₹Now Final price is 22990₹ (Great deal)
SS –
Beautiful design and very lightweight. Comes with Core i3 and good for basic usage
Rupesh Rai –
Combination does not work 4Gb Ram is pretty slow .I increased the Ram to 8 GB. Now is bit fine ,had place laptop decal / sticker coz it looks dull .. well for me I am happy with my purchase depends on your requirement .. Just increase your Ram max 2500/3000 with service charge will do your college or office stuff be smart and wise ..
Ashwin –
As a budget laptop it does the absolute bare minimum.Pros:Light enough to carry around.Decent battery life (3-4 hrs with normal usage)1TB HDD allows for lots of storageCons:Very slow in booting (~3 mins to welcome screen) in spite of having Win 10.Very slow in running apps. Office applications take almost 20 secs to initialize fully.Reflective screen. Hard to see with light source behind you. Gets dirty easilyBelow average sound quality.Overpriced. Belongs in the 20k range
puja gupta –
This laptop has 7th generation i3 processor with 4gb ram and 1tb HDD, still from the first usage only I found that this laptop is 20 times slower than my 5 year old Pentium Lenovo laptop.Once you make the payment your payments also gets strucked with Amazon and also the policy is not at all customer friendly, they will not initiate refunds so that you can buy a new and different model if u want, you will have to settle down with the same model. I will be getting that same model again today, hope my 31000/- bucks does not go in drain as Amazon has confirmed that the 2nd product but same model will be working great. They said they will ensure this. I hope I don’t have to go through the same pain and agony again.
Ashwani Yadav –
Please DO NOT buy UP product as I am stuck and wasted around 30K.System hangs every second and no support.
Sanjay Minhas –
Product is very nice and fast in working.Please allow Windows 10 to update fully while booting for the first time.It will roughly take about two hours on a high speed network and see after that it will go like anything.Really a good choice as per my headline.
Amazon Customer –
Noisy fan. Requested for a replacement.The item was replaced by Amazon. Thanks to Amazon for the prompt service though the replacement arrived a little late.Unfortunately the replacement has identified as defective (audio doesn’t work). No Amazon is processing refund.In my experience this model is troublesome.
Manish Jaiswal –
Overall it’s a nice package provided if you get it under 28k or 29kSound quality is awesome , being a win10 os on 4gb ram lags sometime but that is manageable , looks good ,battery life is acceptable , a complete value for money buy given in this range .Competition is fierce in this range so choose according to your requirements mine was portability and in this area it aces given its dynamics and above all THANK U HP & AMAZON
Asr –
Overall pretty good package….pros:Light weight..Decent battery backup…Good looking smoke grey colour..Good build quality…Cons:Inbuilt battery non removableGlossy display( mat display is good here it is glossy so reflection is there)Display quality is not uptomarkSound quality is averageSystem is little laggy… Not that much
Santosh –
Using this laptop from last 10 months,Screen quality is very worst. Color calibration is very disturbed,And very poor built quality.Internal locks get detached, when try to open lid keybord and keybord cover comes out.Registered a call for support on 24 of sept and today 10 oct. Still complain not resolved by HP.
Ramana –
The laptop display was corrupted within 2 days of usage. Apparently one of the rubbers in a corner was missing right from the time at was delivered. HP engineer noted this after inspection. Despite my best efforts to convince them that the laptop display I wasn’t at fault, HP squarely put the blame upon me. It was such a sick and bad experience dealing with HP and their local service partner TVS electronics in Gurgaon. The folks there never answer your calls and close cases without giving a ear to what the customer is saying. I have dealt with Dell service (for a laptop purchased again on Amazon) and their service is far far better and professional.
Manish Jaiswal –
Overall it’s a nice package provided if you get it under 28k or 29kSound quality is awesome , being a win10 os on 4gb ram lags sometime but that is manageable , looks good ,battery life is acceptable , a complete value for money buy given in this range .Competition is fierce in this range so choose according to your requirements mine was portability and in this area it aces given its dynamics and above all THANK U HP & AMAZON
Abhishek –
Purchased this Lappy for my Wife at the Amazon Sale for 23k after applying all discounts. I would say it is pretty good for the price. Looks sleek and slim, is light to carry around, screen display and sound is also good. Battery Life is pretty good at around 6+ Hrs. There is no fast charging though. As stated by others, performance is a slight issue. It is not fast or snappy and can take few seconds to launch apps. To get around it, i have added 4 GB Crucial 2400 RAM in Dual Channel and increased it to 8 GB. Though it is a challenge to remove the Back Cover to insert the RAM. HP has not made it end user friendly. Now, it responds better than before. Please do consider upgrading RAM to get around the slowness issue. Overall, it is a good laptop for doing basic tasks and light office work.
Rohit –
This laptop is good for office work only. Not recommended for performing heavy work like playing games and video editing work.
C Vanalalhmangaiha –
Fast delivery and the item is superb and genuine.
Preeti –
I bought the brand new laptopn but when it came it was locked by user and i found that the laptop was used by someone… amazon technician also visited and approved the same but nothing happened after that as well. What should I do now?
Goutam Kumar Gope –
Everything is good about this laptop. Just one it is very slow. Although u can fix it by uninstalling the software on start up. Also I have purchased it on Amazon in great price 15,500 including exchange and cashback during great Indian festival. Also you gotta great battery life lasts for 7 hours easily.Also it has fast charger about 90 percent in 1.5 hours.
Amazing Customer –
I bought this laptop a month back during Amazon great indian festival. Been using it since then.The product is light weight, Sound is good, battery backup is good. But the important of all , the performance is horrible.I’ve exchanged my 5 year old HP laptop with 3rd gen i5 processor. This has a 7th gen i3 processor & still it’s not even half good as my old one.The system lags , ALWAYS.Takes a lot of time to process any operations.I made a fresh install of windows 10 by created a recovery media & it’s a bit better than how it used to be.I realized this is a faulty product but i was late by that time. the last date for return has already completed 2 days before that. So now i’m stuck with this super slow laptop, No where to go..and the worst thing.. RAM has only 1 slot with 4Gb, can’t upgrade.
puja gupta –
This laptop has 7th generation i3 processor with 4gb ram and 1tb HDD, still from the first usage only I found that this laptop is 20 times slower than my 5 year old Pentium Lenovo laptop.Once you make the payment your payments also gets strucked with Amazon and also the policy is not at all customer friendly, they will not initiate refunds so that you can buy a new and different model if u want, you will have to settle down with the same model. I will be getting that same model again today, hope my 31000/- bucks does not go in drain as Amazon has confirmed that the 2nd product but same model will be working great. They said they will ensure this. I hope I don’t have to go through the same pain and agony again.
Sushant Binakar –
Low in costNot so heavyOk ok lookGood battery lifeNow comes to the performance part- main reason you are using a laptop not to just open and shutdown… but to do some work. They mentioned basic work. But what basic works. With my laptop, when you will start it, just bring one rope and hang yourself. You will get rebirth and then you come to use the laptop. Hope you get my point.So one suggestion if you want to through your hard earned money then its ok. Otherwise go for a better model with higher price range.